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Webyou can return it at any spectrum store, or even call customer service and they can send you empty boxes to send the stuff back (there’s a shipping label inside the box). Webthere are several ways to return equipment through an official ups store, drop off at one of our stores, or if too far away from either of those (over 25 miles) a. Webreturn in five steps. First, open the help menu on spectrum and click on return an item. Type the order number to return and your email address. Select the items to. Webto return your spectrum equipment to a retail store location, follow these steps: Locate your nearest spectrum retail store. You can find store locations on. Webthey’re not required to take them to the ups store, they can bring it to the store, but it’s a regular occurrence to have an hour wait time just to drop off a return at a spectrum store.